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If you are receiving an error when sending email via our servers, it is important to look at the...

We often see issues with customers using Apple devices why get their IP address blocked by our...

What is TLS?TLS is the replacement protocol that supersedes the well known Secure Sockets Layer...

Webmail is a browser based interface to access your mailbox(s) - it works in a very similar...

In this example, we are going to assume that you have created a mailbox called fred for...

Your e-mail client requires certain information in order to connect to your mailbox. Your cPanel...

If you are receiving a message such as 'domain has exceeded the max defers and failures per hour'...

We occasionally receive reports from customers who are receiving unsolicited (spam) mail...

As standard, we have a limitation in place on shared hosting accounts that they can send a...

If you are using an external mail server, for example a local Microsoft Exchange server...

A number of ISPs including Orange (previously Freeserve/Wanadoo) and AOL block access from your...

When logging into webmail, you may see the following error: Security Policy Handling...

When sending mail via your hosting account or server, the mail server needs to know that you are...

IMAP IMAP (Internet Message Access Protocol v4) is the mail protocol used as todays standard...

The maximum message size you can send on our shared hosting accounts is limited to 50Mb overall...

There are a number of ports that are used for e-mail and these are specific for their application...